Privacy Policy
This Privacy Policy applies to the processing of personal data by Lynix Capital Ltd. ("Lynixhost") in its capacity as a data controller. It explains how we collect, use, and protect your personal information.
This Privacy Policy (the "Policy") applies to the processing of personal data by Lynix Capital Ltd., a company registered in England and Wales (company number: 14191761), with registered address: 39 Prescot Road, Liverpool, L7 0LA, United Kingdom ("Lynixhost", "we", "us" and "our") in its capacity as a data controller of personal data. The Policy explains our data privacy practices for individuals ("data subjects", "you") who visit our website (the "Site") and/or use the services ordered or accessed through the Site (the "Services").
Table of Contents
Introduction
Welcome to Lynixhost ("we," "our," or "us"). We are committed to protecting your privacy and handling your data transparently and securely. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our web hosting services, website, and related services (collectively, the "Services").
By using our Services, you consent to the data practices described in this policy.
About Us
Registered Address
Lynix Capital Ltd.39 Prescot Road, Fairfield
Liverpool, L7 0LA
United Kingdom
Company Details
This policy (together with our Terms and Conditions and any other documents referred to on it) sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it.
Categories of Data Subjects & Personal Data
For the purposes of this Policy, individuals whose personal data is subject to processing may be categorised as follows:
3.1 — Website Visitors
Individuals who visit our Site. Our Site may contain links to third-party websites — please review their privacy policies.
- ·Contact information (name, email)
- ·Log file data (IP, referral URL, browser, OS, date/time)
- ·Analytics data (pages visited, time on site, device)
3.2 — Customers
Persons who enter into an agreement with us for the provision of Services.
- ·Account info (name, address, phone, email, billing & payment, TAX ID)
- ·Log file data (IP, referral URL, browser, OS)
- ·Support communications & identity verification docs
3.3 — Users
Individuals who access and/or administer Services on behalf of our customers.
- ·User info (name, address, phone, email)
- ·Log file data (IP, browser, OS, date/time)
- ·Support query communications
3.4 — Registrants
Owners of domain names registered with us.
- ·Name & legal entity details
- ·Address, phone number, email address
- ·Domain name, status, nameserver, IP address
3.5 — End Users
Individuals who visit, access or interact with our customers' websites.
- ·IP address, domain name, date
- ·Request method, URI, user agent, referrer
- ·TLS version, cache data
3.6 — Other Individuals
Potential customers, affiliates, social media followers, complainants, and enquirers.
- ·Contact info (name, email, address, phone, social media username)
- ·Communication records including voice
- ·Publicly available personal information
How We Use Your Information
4.1 We use collected information to:
Cookies & IP Addresses
5.1 Cookies
A cookie is a small file saved on your computer used to store preferences and information. We use cookies for:
- ·Authentication of users when logging in or out
- ·Analysis of traffic via Google Analytics
- ·Tracking of website preferences
- ·Third-party services such as live chat
- ·If you register or continue to use our site, you agree to our use of cookies
5.2 IP Addresses
We collect IP address information for security (DDoS prevention, anti-hacking and fraud prevention), diagnostics, and statistical analysis of traffic to improve our services. For GDPR purposes, this information is collected under legitimate interest.
Sharing of Personal Data
We disclose all or part of your personal data in the following circumstances, always ensuring appropriate privacy safeguards:
To provide Services & run our business
We may engage third-party service providers for administrative, billing, tax, compliance, and other purposes. Data may be shared with companies part of Lynixhost, business partners, independent contractors, intermediaries, external consultants, auditors, and collaborators.
Payment processing
We may share personal data with our payment partner PayPal, which acts as an independent controller. Processing of personal data by PayPal is governed by the PayPal privacy statement.
Google reCAPTCHA
We may share data with Google whose invisible reCAPTCHA service we use to protect our website. Subject to Google's Privacy Policy and Terms of Service.
Legal compliance
We may share personal data when we believe in good faith that disclosure is necessary to meet applicable law, comply with regulations, legal procedures, or enforceable requests; or to enforce our terms or protect safety.
Business reorganisation
We may share information in connection with any prospective or completed business reorganisation, merger, sale of company assets, or acquisition. We may take reasonable steps to notify you if any such event occurs.
With your consent
We may share information with third parties with your explicit consent or at your direction. We will not sell, rent, share, or otherwise disclose personal data for commercial purposes contrary to the commitments made in this Policy.
Third-party review services
We may use third-party providers (such as Trustpilot) to collect your feedback. Your name, email, ID, or reference data may be shared with such providers, who process your data under their own privacy policies.
Data security commitment
We take all steps necessary to ensure that your data, regardless of where it is processed, is treated securely in accordance with this policy and GDPR, including certification to ISO27001 standard.
How We Protect Your Personal Data
We treat all data with the utmost care and take appropriate steps in compliance with data protection regulation to ensure it is kept safe.
All data collected over encrypted connections (HTTPS)
All data stored behind state-of-the-art firewalls managed by our security team
All data access controlled to ISO27001 standards
All systems storing personal data have access logging
All passwords are encoded at rest
All systems subject to regular penetration testing and vulnerability monitoring
International Data Transfers
As a global provider, we may transfer and process data in countries other than your country of residence. We ensure appropriate safeguards are in place, including:
Retention Periods
Information collected on our Site will only be retained for as long as necessary to fulfil the purpose for which it was collected.
2
Years
Client Area account information is automatically and securely deleted after you no longer have any active Services with us.
10
Years
Versioned copies of order, payment, and billing documentation may be stored after account termination to comply with financial and regulatory requirements.
Your personal data is deleted automatically by our systems in accordance with these retention periods.
Your Rights Under GDPR
Under GDPR you have a number of rights relating to your personal data. For further information see ico.org.uk.
Right to be Informed
You have the right to be informed about the collection and use of your personal data.
Right to Access
You have the right to view and request copies of your personal data.
Right to Rectification
You have the right to request that inaccurate, incomplete, or outdated information be updated or corrected.
Right to Erasure
Under certain circumstances you have the right to request your personal data be deleted ("right to be forgotten").
Right to Data Portability
You have the right to ask for your data to be transferred to another controller in a machine-readable format.
Right to Restrict Processing
Under certain conditions you have the right to request restriction of processing of your personal data.
Right to Withdraw Consent
You have the right to withdraw consent to the processing of your personal data where we rely on consent as a legal basis.
Right to Object
Under certain conditions you have the right to object to the processing of your personal data.
Right to Object to Automated Processing
You have the right to object to decisions made with your data solely based on automated decision-making or profiling.
You can exercise any of your rights by submitting a request to the email address specified in the "Contact Information" section of this Policy. You can also access, correct, and delete certain personal data directly from your account settings.
California Privacy Rights (CCPA / CPRA)
California residents have specific rights under the California Consumer Privacy Act:
Right to know what personal information is collected, used, shared, or sold
Right to delete personal information (with exceptions)
Right to opt-out of the sale of personal information (we do not sell personal information)
Right to non-discrimination for exercising privacy rights
Age Restrictions
In accordance with Lynixhost's Terms of Service, our Site and Services are designated for use by individuals who are at least 18 years old. If you are under the age of 18, you must request your parent or guardian to use the Site instead.
Changes to the Privacy Policy
We reserve the right to modify this Policy at any time. If we decide to change our Policy, we will post the updates on the Site and in any other place we deem appropriate, so that you are aware of what personal data we collect, how we process it, and under what circumstances we disclose it.
If we make material changes, we will notify you here, by email, or by means of a notice via our Site, at least ten (10) calendar days before the changes take effect, unless otherwise specified in the notification.
Data Protection Authority
You have the right to direct questions or lodge a complaint about the processing of your personal data at any time with the competent supervisory authority — the Information Commissioner's Office (ICO) in the UK:
https://ico.org.ukContact Information
For any data processing related questions and/or requests, please contact us at:
Phone
+44 7737 562216Build Your Online Dream with LynixHost
Every website needs a solid foundation. Contact us today, and let's find the best plan for your future success!